Manual Booking Confirm Policy

1. Core Manual Review Process Overview

All online submitted photography studio rental orders do not obtain confirmed venue access automatically. Every booking request must go through full manual staff verification before formal approval is issued. Submission of payment information only represents a request to reserve space and does not guarantee venue availability or booking success.

• After order submission, our team completes manual validation within a fixed review window of 24 working hours
• Staff will cross-check requested time slot availability, attendee count and compliance with all venue usage rules
• Customers receive a formal booking confirmation email only after successful manual approval from internal administration staff
• No customer may enter or occupy the photography studio without receiving the official manual confirmation notification

2. Manual Booking Approval Standards

2.1 Conditions For Successful Manual Confirmation

• The requested rental time slot has unoccupied studio capacity in our internal scheduling system
• Customer submitted information (contact details, visitor quantity) is complete and verifiable
• The planned photoshoot activity complies fully with venue service scope and site usage restrictions listed on our website

2.2 Circumstances Where Manual Booking Requests Will Be Rejected

• The selected rental window has already been reserved by another party prior to your submission
• Proposed on-site activity violates venue operation limits, including unapproved large-scale filming or restricted messy materials
• Submitted contact data is incomplete, invalid or unresponsive to our follow-up verification messages
• Excessive group size exceeds the maximum permitted visitor limit stated within each studio rental product listing

3. Time Limits For Manual Review & Follow-Up

• Initial manual review period: All booking requests are processed within 24 working hours from the moment of online submission
• If our team requires additional supporting information to complete validation, customers must reply to our enquiry email within 48 calendar days; failure to respond results in automatic cancellation of the pending booking request
• Once manual approval is issued, customers must notify our team of any changes to their booking details at minimum 72 hours before the scheduled rental start time for re-verification
• All rejected booking requests retain record storage for 90 calendar days for internal scheduling reference before secure permanent deletion

4. Customer Obligations During Manual Booking Validation

• Customers must provide accurate, active contact email and telephone information to receive manual review updates
• Respond promptly to all staff verification emails sent during the 24-hour manual review window
• Disclose full details of planned photoshoot content, equipment and total attendee quantity truthfully in the booking form
• Do not submit duplicate overlapping booking requests for identical time slots to avoid scheduling conflicts during manual checking

5. Policy Amendment Terms

This manual booking confirmation policy may be revised to align with updated studio scheduling workflows. All revised clauses take immediate effect once published on this dedicated policy page. Customers with pending unconfirmed booking requests are bound by the latest published version of this policy at the time of their order submission.